Meetens specialising in petrol and diesel engines and spare parts for industrial machinery
Tel: 01772 691604 / 01772 691603
Fax: 01772 691602
Mobile: 07501 259 530 / 07787 503 689

Supported Manufacturers

Tel: 01772 691 604
Fax: 01772 691 602

MEETENS LIMITED
Far Furlong
Blackleach Lane
Catforth
Preston
Lancashire
PR4 0JA

or Email us at this address

Meetens Privacy Policy

Meetens Limited is committed to protecting the privacy of the people that we receive information about. This means that we take steps to lawfully, fairly and transparently process any personal date that is made available to us, in accordance with the General Data Protection Regulation and any other domestic legislation.

This Privacy Notice sets out the basis on which we will process your personal data. If you have any queries about this Notice, you can contact us using the contact details below.

When we refer to personal information or personal data in this Notice, we mean information which identifies you as an individual or is capable of doing so.

By providing your personal data to us and using our services, you acknowledge that your personal data will be used in accordance with this Notice.

When do we collect information?

We may collect personal information about you when:

  • you, or someone acting on your behalf, enquires about our services and we need to contact you in response to your enquiry
  • you contact us in person, by telephone, by email or by post and we go on to provide products or services to you
What information will we collect?

We may collect the following information:

  • your contact details, such as your name, address, telephone number and email address and payment details if not an account holder
  • details of products requested and subsequently received from us

You are not obliged to provide any personal data to us, but if you have requested information or a service or product from us, we will not be able to provide it without certain information, such as your contact details.

How we will use your information?
  • To process and take payment, where appropriate for cash customers, for your order, to enable despatch of goods
  • to deal with any queries, complaints or problems reported by you
How we protect your information

We take appropriate security measures to help protect the confidentiality, integrity and availability of your personal information from unauthorised access and disclosure. For example, only authorised employees are permitted to access personal information, and they may do so only for permitted business functions.

Disclosure of your information

We may disclose your name and address:

  • to our suppliers, when we may give your name and address details only in order to provide and maintain the provision of the service you request if goods need to be despatched urgently direct from our suppliers.
Data Retention

Name, address, phone, e-mail and purchasing history may be kept for your future convenience as a possible returning customer. Terminal receipts for card payments are retained for as long as we need in order to fulfil the relevant purpose it was collected for and for as long as we are required or permitted to keep it by law.

Your rights

You have the following rights which can be exercised by contacting us using the details provided below.

The right:
  • To access personal information held about you and to obtain a copy of it
  • To obtain the rectification or completion of personal data which are inaccurate or incomplete
  • To restrict or object to the processing of your personal data and to request its erasure

If you would like to lodge a complaint or exercise any of your rights set out above, please contact us using our contact details below.

Changes to our privacy notice

We reserve the right to amend this Notice at any time. The website will always show the up to date version.

Contacting us

If you or any third party whose personal information you have supplied to us have any queries, comments or requests regarding this Notice or would like to exercise any of the rights set out above, we can be contacted at:

  • email: cchild@meetens.co.uk
  • post: Data Protection Officer, Meetens Limited, Far Furlong, Blackleach Lane, Catforth, Preston, PR4 0JA

Last updated 11th May 2014